Frequently Asked Questions
FAQ
Here are answers to the most commonly asked questions throughout the HOA:
1. How do I bring an issue to the attention of the Association Management Company and the HOA Board of Directors?
Alpha Association Management is the association's contracted management company and is your direct contact for issues within the neighborhood. Please contact Alpha at general@alphahoa.com or 859-214-0034.
You can contact the HOA Board directly by emailing mailto:hoapinnacle@gmail.com
2. Are there City Ordinances that relate to barking dogs of noise?
Specific to barking dogs, this is a City Code enforcement issue, not an HOA enforcement issue (not in HOA Bylaws or Covenants), and is covered under LFUCG Code Section 14-71 and 14-72 specifically line 10:
"(10) It shall be unlawful for any person to keep or harbor within the urban county any animal, including, but not limited to, domestic pets, that repeatedly or frequently emits any sound, including but not limited to barking, yelping, howling, meowing, or squawking, or that otherwise creates a noise disturbance across a dwelling unit boundary, in such a manner so as to annoy or disturb a reasonable person of normal sensitivities."
You can contact the City and file a complaint about barking dogs here:
With this being said, it is often much more effective and timely to directly speak to the neighbor in question to have the barking addressed then contacting the City. The City will often only cite someone after many complaints, and can take awhile.
3. Who do I call if a streetlight goes out?
Call Kentucky Utilities at 255-2100 or go to LEXCall 311 (You will need the number off of the street light)
Call Kentucky Utilities at 255-2100 or go to LEXCall 311 (You will need the number off of the street light)
4. I want to modify the exterior of my house? Do I need to seek approval first?
All Exterior Modifications must be submitted prior to construction to ensure that that the modifications meet the requirements of the Developer's Deeds of Restrictions. Forms can be found on the external modifications page.
5. What are the restrictions for fences in Pinnacle?
All fences must be approved in writing by the developer prior to construction.
All fences must be approved in writing by the developer prior to construction.
The following are some of the guidelines for fences:
- Maximum height is six feet.
- Only wood, brick or decorative iron is permitted.
- Finished side of fencing must be outward.
- Fences may not come past rear corners of the house.
6. Are basketball goals allowed in Pinnacle?
Permanent goals with glass backboards are the only approved goals. The location of goals must be in the driveway, halfway between the house and the sidewalk, or rear of property. Goals rolled to or installed on the street are not permitted.
Permanent goals with glass backboards are the only approved goals. The location of goals must be in the driveway, halfway between the house and the sidewalk, or rear of property. Goals rolled to or installed on the street are not permitted.
7. Are outbuildings allowed in Pinnacle?
No outbuildings, tool sheds, pool houses, etc are permitted on any lot.
No outbuildings, tool sheds, pool houses, etc are permitted on any lot.
8. What type of pool is permitted in Pinnacle?
Only in-ground pools are allowed. No above ground pools are permitted. The pool must be approved in writing by prior to an construction. An external modifications request would need to be submitted first.
Only in-ground pools are allowed. No above ground pools are permitted. The pool must be approved in writing by prior to an construction. An external modifications request would need to be submitted first.
9. What kind of signs are allowed in the neighborhood?
Per the HOA Covenants and State Law, only For Sale and For Rent signs are allowed, as well as political signs 30 days before, and 7 days after, a general election. All signs cannot be larger than 9 square feet (i.e. 3ft by 3ft).
10. Is the pool membership optional in Pinnacle?
Like many surrounding communities, pool membership for the vast majority of Pinnacle Homeowners is mandatory, per the original HOA Covenants. This includes all single family homes.
There are a very small number of townhomes/duplexes where it is optional (Pinnacle U2-E along Clearwater, and Pinnacle U5 / Pinnacle 4A along Chas, Duval, and Fiddler Creek roads).
For more information about the pool see here.
11. I live in a townhouse on Vermilion Peak Pass, do I belong to two HOA's?
Yes.
Yes.
You belong BOTH to the PINNACLE HOMEOWNERS ASSOCIATION, which maintains the common spaces, Clubhouse, and Pool AND you belong to the GLENBROOKE TOWNHOMES HOMEOWNERS ASSOCIATION, INC which maintains the roofs, exteriors, and driveways for those townhouses.
Both of these HOA's have separate Annual dues and (as of 2025) have different management companies (i.e. you pay your 2 dues to 2 separate entities). The management company for Pinnacle is found here, and you can contact Glenbrooke Townhomes HOA for information on their management company.
Both of these HOA's have separate Annual dues and (as of 2025) have different management companies (i.e. you pay your 2 dues to 2 separate entities). The management company for Pinnacle is found here, and you can contact Glenbrooke Townhomes HOA for information on their management company.
12. Which City Council District is Pinnacle in?
The majority of Pinnacle is in District 4, (Emma Curtis) and a smaller portion (by Veterans Park Elementary School) is District 12 (Hil Boone) - as of 2026-26 See map below:
