Frequently Asked Questions
FAQ
Here are answers to the most commonly asked questions throughout the HOA:
1. How do I bring an issue to the attention of the Association Management Company and the HOA Board of Directors?
Alpha Association Management is the contracted manager for the Association and is your direct contact for issues within the neighborhood. Please contact Alpha at general@alphahoa.com or 859-214-0034.
The Pinnacle HOA Board of Directors can be contacted directly at hoapinnacle@gmail.com.
2. Are there City Ordinances that relate to Noise, Nuisances, Pets, Street Trees, Parking and Sidewalk safety?
Please review LFUG's "Being a Good Neighbor" website for more information on a wide range of common neighborhood related questions.
Specific to barking dogs, this is a City Code enforcement issue, not an HOA enforcement issue (not in HOA Bylaws or Covenants), and is covered under LFUCG Code Section 14-71 and 14-72 specifically line 10:
"(10) It shall be unlawful for any person to keep or harbor within the urban county any animal, including, but not limited to, domestic pets, that repeatedly or frequently emits any sound, including but not limited to barking, yelping, howling, meowing, or squawking, or that otherwise creates a noise disturbance across a dwelling unit boundary, in such a manner so as to annoy or disturb a reasonable person of normal sensitivities."
You can contact the City and file a complaint about barking dogs here:
With this being said, it is often much more effective and timely to directly speak to the neighbor in question to have the barking addressed then contacting the City. The City will often only cite someone after many complaints, and can take awhile.
3. Who do I call if a streetlight goes out?
Call Kentucky Utilities at 255-2100 or go to LEXCall 311 (You will need the number off of the street light)
Call Kentucky Utilities at 255-2100 or go to LEXCall 311 (You will need the number off of the street light)
4. I want to modify the exterior of my house? Do I need to seek approval first?
All Exterior Modifications must be submitted prior to construction to ensure that that the modifications meet the requirements of the Developer's Deeds of Restrictions. To download an application, Pinnacle-Exterior-Modification-Application_0.pdf
5. What are the restrictions for fences in Pinnacle?
All fences must be approved in writing by the developer prior to construction. To download an application, Pinnacle-Exterior-Modification-Application_0.pdf
All fences must be approved in writing by the developer prior to construction. To download an application, Pinnacle-Exterior-Modification-Application_0.pdf
The following are some of the guidelines for fences:
- Maximum height is six feet.
- Only wood, brick or decorative iron is permitted.
- Finished side of fencing must be outward.
- Fences may not come past rear corners of the house.
6. Are basketball goals allowed in Pinnacle?
Permanent goals with glass backboards are the only approved goals. The location of goals must be in the driveway, halfway between the house and the sidewalk, or rear of property. Goals rolled to or installed on the street are not permitted.
Permanent goals with glass backboards are the only approved goals. The location of goals must be in the driveway, halfway between the house and the sidewalk, or rear of property. Goals rolled to or installed on the street are not permitted.
7. Are outbuildings allowed in Pinnacle?
No outbuildings, tool shed, pool houses, etc are permitted on any lot.
No outbuildings, tool shed, pool houses, etc are permitted on any lot.
8. What type of pool is permitted in Pinnacle?
Only in-ground pools are allowed. No above ground pools are permitted. The pool must be approved in writing by prior to an construction.
Only in-ground pools are allowed. No above ground pools are permitted. The pool must be approved in writing by prior to an construction.
9. What kind of signs are allowed in the neighborhood?
Per the HOA Covenants and State Law, only For Sale and For Rent signs are allowed, as well as political signs 30 days before, and 7 days after, a general election. All signs cannot be larger than 9 square feet (i.e. 3ft by 3ft).
10. What are some Helpful Links and Community Contacts that Members may find useful?
Lexington City Website https://www.lexingtonky.gov/
You can find information on public notices, traffic alerts, meetings, events, boards and commissions, parks and recreation programming, press releases, job openings, laws and ordinances, community services, infrastructure, licensing and permits, maps and streets, and much more.
Kentucky Utilities: 255.2100
Columbia Gas: 288.0215
Kentucky American Water Company: 269.2386
Mosquitoes: 231.9791
Humane Society: 233.0044
District Court: 246.2228
County Clerk: 253.3344
Board of Education: 381.4100
Property Valuation: 246.2722
Health Department: 252.2371